Average Reviews:
(More customer reviews)I ordered the Trend Lab Striped and Dot Two Picture Frame Set in Brown/Pink from this seller on April 3, 2010 and received them on April 9, 2010.HOWEVER, instead of receiving one polka dot picture frame and one striped frame, as shown in the item description and photographs, I received two polka dot frames and no stripe frame.When I tried to exchange the item, Amazon refused and said my only option was to request a refund, return my items, and, after receiving the refund a couple of weeks later, re-order from the same seller, taking my chances whether or not they'll ship it correctly this time...
I decided to just keep the product because the return was too much of a hassle (I had qualified for free super saver shipping, so would actually have to PAY Amazon before I could make the return, given that the other item I order with this one would no longer qualify for the free shipping...ridiculous, given that this was error by the seller/Amazon!)
Although the shipping was timely and I do like the polka dot frame, I am extremely disappointed with the way my partially incorrect order was handled, both by Amazon and by the seller (who bears the original fault).I give them two stars.I will think twice before placing my next Amazon order and will never order from this retailer again!
Buyer, beware!!
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Product Description:
Add character and style to your child's room or play area with our "Hot Cocoa 2 Picture Frame Set" Item # JPS-491 by Trend Lab Baby. Hot Cocoa frame set contains 2 solid wood frame frames, 1 Bold circle print, 1 Awning stripe print. Each frame measures 11 ½" x 11 ½" with a 12" x 5/8" satin ribbon for hanging and holds a 4" x 6" photo. The Hot Cocoa Picture Frame Set are a great find and can even coordinate with your Hot Cocoa Nursery and Toddler Bedding!
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